If we cancel or change your course due to weather conditions, mechanical failure or for other reasons beyond our control, we will re-book or provide you with a full refund, we will not, however, reimburse travel, accommodation or other incidental expenses or consequential issues incurred by you.
If we cancel due to lack of student numbers, we will give you 48 hours notice and either re-book or provide you with a full refund, we will not, however, reimburse travel, accommodation or other incidental expenses or consequential issues incurred by you.
If you cancel your course, we will happily arrange a full refund so long as you contact us two weeks before course commencement. If you cancel between two weeks and 48 hours notice we will refund you in full less 20% of the value of cancelled bookings as an admin fee. If you cancel with less than 48 hours notice prior to course commencement we will keep any deposit or payment we have taken up to 50% of the course value. However if we are able to re book you on to a similar course we will be able to count any deposit or payment made towards your next booking.
If you fail to arrive for the course or give us less than one hours notice of a cancellation for any reason we reserve the right to keep any payment made towards the course. We may at our discretion count this as credit towards future courses or re bookings (although due to the higher cancellation rate we will not do so for tasters.)
Refunds will be in the same form as the original payment to the purchaser (if possible) and no interest will be paid on the amount to be refunded.